Come and join the team at Beaver Truck Centre, a Volvo heavy-truck & Hino medium-duty truck dealership located at 33 Oak Point Highway (on Route 90).

We are currently looking for full time, Service Advisor/Closer to join our Team!

Responsibilities

-
Prepare and invoice repair orders for internal and external customers

- Greet customers, in person or on the phone, promptly and in a courteous manner

- Create initial repair order by listening to customers and asking questions to assist with diagnoses

- Review repair order with customer and get customer to sign it

- Recommend any routine maintenance that is due according to OEM

- Keeping customers informed on the progress of their unit through ASIST and by phone

- Prepare estimates and get customer approval for repairs, getting a deposit if required

- Schedule appointments

- Handling customer complaints and escalating only if necessary

- Weekend or evening work may be required

- Other duties and details to be discussed

Qualifications:

-
Good knowledge of trucks & the mechanics of trucks

- Proficient in the use of computers (email, word processing, excel)

- Problem solving and Critical thinking skills

- Ability to work productively under pressure

- Ability to work well in a team environment





- Maintain the cleanliness of personal and team workspaces

- Maintain a high level of grooming, hygiene and professional appearance

- Self-starter with the ability to work with minimum supervision

- Good interpersonal skills, phone etiquette and organizational skills

Benefits:

-
Competitive wages plus Bonus plan (based on experience)

- Referral Bonus Program

- Commitment to Continued Learning

- Shared cost of custom hearing protection

- 4 weeks’ vacation after 12 years

- Free parking with electrical

- Employee appreciation events (BBQ’s, Christmas Party)

- Pension Plan (RRSP with DPSP matching by Company)

- Dental, Health & Drug, Short- & Long-Term disability plans

- Life insurance, Critical illness, and AD&D; plans

Job Summary

Full time permanent position

Salary: $22.00 to $25.00 Depending on Qualifications

Shifts: 8 hours per day

Overtime Pay

Quarterly Bonus

Shift premium for working evening shift

We take pride in excellent customer service and are devoted to creating long term

relationships with our employees and customers. We value loyalty, honesty,

mutual respect, and all that helps us get the job done as

📌 Service Advisor, Beaver Truck Centre (Tyndall Park)
🏢 BEAVER TRUCK CENTRE
📍 Tyndall Park