Job Purpose

The Dock Clerk provides administrative support to the Dock Supervisor in the day-to-day operations of the cross-dock facility. This role is responsible for managing documentation, coordinating with internal teams, and assisting with communication and record-keeping. It plays a critical role in ensuring operational accuracy and supporting efficient freight flow through the dock.

Key Responsibilities

· Support the Dock Supervisor with completion and organization of all paperwork and documentation.

· Perform driver check-in and check-out procedures, ensuring proper recording of information and paperwork.

· Prepare and manage shipment manifests and associated dock records.

· Update internal systems, including the Transportation Management System (TMS), with shipment data.

· Assist with assigning work to dock operators as directed by the Dock Supervisor.

· Coordinate with the shunting team regarding trailer movements and dock door assignments.

· Monitor administrative tasks and maintain records in compliance with operational procedures.

· Act as a liaison between dock floor operations and administrative teams to support communication and issue resolution.

· Help maintain office supplies, filing systems, and the general organization of the dock office.

Qualifications and Skills

· 1–3 years of experience in a warehouse, transportation, or logistics administrative role.





· Strong organizational and documentation skills.

· Proficiency in Microsoft Office and ability to learn operational systems (e.g., TMS).

· Excellent communication and interpersonal skills.

· Attention to detail and accuracy in paperwork handling.

· Ability to work in a quick-paced environment and manage multiple priorities.

· Understanding of cross-dock operations is an asset.

Work Conditions

This is an administrative role based in the dock office at the PTC cross-dock facility. The position involves frequent communication with dock staff, drivers, and supervisors. Typical hours may align with operational shifts and require flexibility during peak periods or special projects.

The position may require working in or accessing areas exposed to varying weather conditions throughout the year, including cold temperatures during winter and hot temperatures during summer. Employees are expected to dress appropriately for the weather and follow all applicable workplace health and safety procedures.

Pay: $22.00-$23.00 per hour

Expected hours: 40.0 per week

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Work Location: In person

📌 Dock Clerk (Mississauga)
🏢 Polaris Transportation Group
📍 Mississauga