King George Nissan & Midway Mazda are seeking a highly organized and detail-oriented Warranty Administrator to perform manufacturer warranty processing. This is a temporary, medical leave relief position. The Warranty Administrator is responsible for ensuring warranty claims are submitted accurately and on time, tracking warranty parts, communicating with manufacturers, and coordinating closely with our service, and parts departments. The ideal candidate thrives in a fast-paced workplace, enjoys process-driven work, and takes pride in keeping everything organized and moving efficiently.

Key Responsibilities:

· Submit and manage warranty claims accurately and within required deadlines

· Review repair orders and supporting documentation to ensure warranty compliance before claim submission

· Track the status of open warranty claims and follow up on outstanding approvals or payments

· Manage warranty parts including tagging, storage, returns, and manufacturer requirements

· Coordinate with service advisors, technicians, parts advisors, and sales staff to gather information required for warranty claims

· Communicate directly with manufacturers regarding claim approvals, denials, audits, and technical documentation





· Monitor manufacturer warranty policies and communicate updates to dealership staff

· Maintain accurate warranty records and reporting within dealership management software

· Identify claim discrepancies and work proactively to resolve issues quickly

· Help improve warranty processes to maximize claim acceptance rates and reimbursement times

· Support the service department with administrative tasks during peak seasons as required

Qualifications:

· Previous automotive, marine, or powersports warranty administration experience required

· Exceptional organizational skills and attention to detail

· Strong written and verbal communication skills

· Ability to manage multiple priorities and meet strict manufacturer deadlines

· Comfortable learning and using dealership management software (we use CDK)

· Proficient with Microsoft Office, particularly Outlook and Excel

· Self-motivated, dependable, and process-oriented

· Team-player attitude

Compensation commensurate with experience,

Please respond with resume.

Benefits:

- On-site parking

Work Location: In person

📌 Warranty Administrator (Surrey)
🏢 MIDWAY MAZDA
📍 Surrey