About Us:

ROCKET is a growing technology company that delivers projects, services, and solutions for broadcasters, media organizations, and content creators. For more than a decade, we've helped clients solve complex challenges across media production, management, automation, and delivery.

Our work includes partnerships and projects with world-class sports and entertainment entities, boutique production and distribution players, educational institutions, houses of worship, and anyone else who comes to us with a challenge. From small tasks to multi-year projects, from conception and design to delivery, handover, and support, we leverage our alignment and tight co-operation with best-in-class application, appliance, and platform vendors around the world to get our clients what they need, how and when they need it.

And we're growing. New vendor partnerships in Europe and North America, more clients, and more going on every week than one person can keep track of. That is where you come in.

About You:

Are you organized to the point where it bothers you when other people aren't? Do you get satisfaction from keeping a complex operation running smoothly, from knowing that the meeting happened, the follow-up went out, the client got a response, and nothing fell through the cracks? Do you want to be close to where business decisions are made, not just executing the outputs of those decisions from a back office somewhere?

Are you genuinely curious about how a growing technology business works: the client relationships, the vendor partnerships, the projects and services, the pipeline, the proposals, the invoices, and the moments where good communication either wins or loses the deal? Do you want to learn the whole picture, not just your corner of it?

Are you the kind of person a manager can hand something to and walk away? When the person you report to is out of the office, do people still know things are handled?

Want a mentor? Want a direct line into how a business is built and run? Want to grow your scope as the company grows?

At ROCKET, our first instinct is to find a way forward: to work out how something can be done, show our clients how, and then do it.

The Role:

This role sits at the centre of how ROCKET operates, connecting our clients,



vendor partners, leadership team, and engineers.

You'll work closely with our Business Manager and leadership team, learning how the business runs from the inside.

As you develop and learn, you'll take on increasing responsibility across client relationships, sales operations, contracts, finance coordination, and business planning.

This is a growth role designed for someone who wants exposure to the full picture of how a successful technology business is built and managed.

How You'll Contribute:

Keep the Business Running Smoothly

Coordinate meetings, communications, follow-ups, reporting, and day-to-day business operations. Help ensure clients, partners, leadership, and technical teams stay aligned and informed.

Support Revenue Growth

Maintain sales pipeline data, forecasts, and opportunity tracking. Help move opportunities from initial conversations through quoting, proposals, and vendor coordination while ensuring everyone has the information they need to succeed.

Manage Business Relationships

Serve as a professional and responsive point of contact for clients and vendor partners. Build trust through clear communication, attention to detail, and reliable follow-through.

Coordinate Commercial and Financial Activities

Support contract administration, invoicing follow-up, budgeting, forecasting, commissions, and business reporting. Help ensure the commercial side of the business remains organized, visible, and on track.

Help Drive Strategic Initiatives

Participate in client engagements, vendor meetings, business planning sessions, marketing activities, and special projects. As your experience grows, so will your ownership of these initiatives.

Provide Business Coverage and Continuity

During planned coverage periods, you'll help the leadership team keep key business functions running,



making sure nothing falls through the cracks when others are unavailable. Commercial and business decisions stay with the leadership team. Your role is to keep the work organized, informed, and moving.

What We're Looking For:

We're less concerned about how you got to where you are today and more interested in finding someone who is organized, dependable, curious, and ready to grow.

You likely bring:

- Approximately 3 to 5 years of experience in business operations, account management, client services, sales support, or a similar environment.
- Strong organizational skills and exceptional follow-through.
- Clear and professional communication skills, both written and verbal.
- Sound judgement and the ability to balance independence with appropriate escalation.
- Comfort working with budgets, forecasts, margins, reports, and business metrics.
- An interest in understanding how a technology projects, services, and solutions business operates.
- Confidence working with clients, partners, and technical teams.
- Strong Microsoft 365 skills, particularly Outlook, Excel, Word, and Teams.

Nice to Have:

Experience in any of the following areas would be an asset:

- Bookkeeping, invoicing, or small-business finance.
- Quotations, proposal development, sales operations, or channel partnerships.
- Contract administration or commercial negotiations.
- Project, task, or workflow management platforms such as Monday.com or Jira.
- Technology, media, broadcast, or creative services environments.

Why Join ROCKET?

- Direct mentorship from ROCKET's leadership team and regular exposure to how business decisions are made.
- Visibility across client relationships, vendor partnerships, business development, finance, and operations.
- A collaborative team that values accountability, professionalism, and getting things done.
- The opportunity to learn how a growing technology business operates from the inside.

Visit us at www.we-rocket.ca

Job Type: Full time

Pay: $50,000.00-$110,000.00 per year

Application question(s):

- Are you comfortable working in a team environment from office in Liberty Village?

Location:

- Greater Toronto Area, ON (required)

Work Location: In person

📌 Associate Business Manager (Greater Toronto Area)
🏢 Rocket
📍 Greater Toronto Area