Job Overview

We are seeking a dynamic and highly organized Office Manager to oversee the daily operations of our busy office environment. This role is vital in ensuring smooth administrative workflows, providing exceptional customer service, and maintaining an efficient workplace. The ideal candidate will bring a proactive attitude, excellent organizational skills, and a passion for creating a welcoming and productive office atmosphere. You will be the backbone of our administrative team, supporting various departments and ensuring all office functions run seamlessly.

Duties

- Manage front desk operations, greeting visitors and directing phone calls using multi-line phone systems with professionalism and courtesy
- Handle all clerical tasks including filing, data entry, proofreading, and maintaining accurate records using Microsoft Office and Google Workspace tools
- Oversee appointment scheduling, calendar management, and coordinate meetings to optimize office efficiency
- Maintain financial records using QuickBooks and AccountEdge for bookkeeping, invoicing, and expense tracking
- Follow up Accounts Receivable with customers
- Provide exceptional customer support by addressing inquiries promptly and professionally, ensuring positive interactions with clients and staff
- Support Shipping and Receiving with orders and co-ordination, reconcile received goods with placed orders




- Support Shipping with creating waybills and batch shipping using UPS and FedEx, sending tracking and POD’s to customers
- Support Shipping with arranging US shipments from Canada to US and from one US location to another
- Track courier shipments (UPS, FedEx, Purolator) and take action to resolve issues
- Organize office supplies inventory, place orders as needed, and ensure the workspace remains tidy and organized

Experience

- Proven clerical or administrative experience in an office setting with strong organizational skills
- Experience with data entry, filing systems, and managing multi-line phone systems effectively
- Customer service experience with excellent phone etiquette and professional communication skills
- Previous experience in printing or marketing workspaces is an asset
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace applications (Docs, Sheets, Calendar) and QuickBooks accounting software
- Ability to multitask efficiently while maintaining attention to detail in proofreading and data accuracy

Join us to be the driving force behind an organized, welcoming office environment where your skills make a real difference!

Pay: $21.85-$35.58 per hour

Expected hours: 40.0 per week

Advantages:

- Casual dress
- Paid time off

Work Location: In person

📌 Office Manager (Kitchener)
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📍 Kitchener