Overview

We are seeking a detail-oriented Transportation Dispatcher to coordinate freight movements and support efficient day-to-day shipping operations. This role works closely with carriers, drivers, internal teams, and third-party logistics providers (3PLs) to help ensure shipments are scheduled, tracked, and documented accurately. The ideal candidate communicates professionally, stays organized in a quick-paced environment, and is comfortable using transportation and business software.

Key Responsibilities

- Plan, coordinate, and optimize daily transportation routes across Ontario, ensuring efficient use of drivers, trucks, and trailers.
- Dispatch drivers and coordinate pickups, deliveries, appointments, and customer requirements.
- Monitor drivers, routes, delivery progress, and shipment status using Samsara and other transportation management systems.
- Communicate regularly with drivers, customers, warehouse personnel, and customer service to ensure smooth daily operations.
- Adjust routes and schedules to address delays, traffic, changing priorities, and last-minute customer requirements.
- Maintain accurate dispatch records, shipment documentation, bills of lading (BOLs), proof of delivery (PODs), and driver records.
- Monitor driver hours of service (HOS), electronic logging devices (ELD), and applicable Ontario transportation regulations.
- Ensure compliance with relevant transportation and road safety requirements, including MTO regulations and applicable CVOR requirements.
- Track delivery performance, report delays, and proactively communicate service issues to management and customers.
- Coordinate with operations and warehouse teams to minimize waiting time, empty kilometres, driver idle time,



and unnecessary operating costs.
- Support daily operational reporting, problem-solving, and continuous improvement initiatives.
- Maintain professional communication and ensure accountability across all dispatch activities.

Required Qualifications and Skills

- Previous hands-on experience as a transportation dispatcher, preferably in trucking, freight, or a 3PL environment.
- Strong knowledge of Ontario geography, including the GTA, Mississauga, Brampton, Toronto, Hamilton, Burlington, London, Windsor, Ottawa, and other major Ontario transportation corridors.
- Demonstrated experience in route planning, driver scheduling, dispatch coordination, and delivery appointment management.
- Working knowledge of Samsara, including vehicle tracking, driver hours, ELD information, and route monitoring.
- Good understanding of Ontario transportation regulations, MTO requirements, HOS, ELD, CVOR, and applicable safety and compliance procedures.
- Strong computer skills, including Microsoft Outlook, Excel, and transportation management systems (TMS).
- Excellent verbal and written English communication skills.
- Strong organizational, time-management, problem-solving, and multitasking abilities.
- Ability to work independently, prioritize changing demands, and make sound operational decisions under pressure.
- Reliable personal transportation to commute to our Mississauga facility, as public transit or rideshare availability may not align with operational hours.
- Flexibility to work extended hours, adjust shift start and end times, and support changing operational requirements when needed.

Pay: $18.21-$32.36 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Transportation Dispatcher (Brampton)
🏢 NARS Employment]
📍 Brampton