Starting wage of $24.00/hr + paid breaks is equivalent to $26.47/hr at jobs with unpaid breaks.

Responsibilities :

- Support and coordinate store participation in events, pop-ups, and location-based visits (LP visits)
- Assist in translating corporate objectives into actionable store, team, and individual goals
- Conduct and support store audits to ensure compliance with operational standards
- Monitor, maintain, and manage inventory and stock levels
- Ensure store cleanliness, organization, and overall presentation standards are consistently met
- Oversee store safety protocols and ensure a safe environment for staff and customers
- Act as the primary store representative for external representatives, vendors, and officials
- Provide leadership, guidance, and direction to store employees
- Support employee onboarding, training, coaching, and disciplinary processes when required
- Supervise staff performance to ensure completion of tasks, strong customer service, upselling, teamwork, and adherence to store policies and procedures
- Collaborate closely with the Store Manager and Floor Manager to support daily operations and team execution
- Resolve operational issues through effective problem-solving and decision-making
- Handle customer complaints, inquiries, and special requests in a professional and timely manner




- Deliver excellent customer service and drive sales performance
- Process returns, exchanges, and store credit transactions
- Manage cash handling procedures, including cash-outs and change exchanges
- opening and closing the store

Qualifications :

- Full-time availability
- 1 year as a supervisor, key holder, or manager
- 2 years of full-time customer service experience
- Must be 19+ years of age
- Responsible and proven ability to maintain scheduling commitments
- Good communication skills with customers
- Friendly and outgoing personality
- Excellent verbal skills
- Able to problem solve as issues arise
- Valid selling it right certificate
- Can lift boxes weighing around 10lbs
- Position requires the ability to stand for prolonged period throughout an 8hr shift

Benefits :

- Opportunity to move up in the business when positions become available.
- Employee discounts on all products
- Paid breaks 45 mins total in an 8hr shift
- Extended advantages
- Ability to learn/grow cannabis knowledge and hone retail skills in a supportive and friendly environment
- Close proximity to bus lines

Starting wage is $24.00/hr. Depending on skills and experience wage is negotiable.

📌 Full-time Floor Manager at Shelbourne Street (Victoria)
🏢 Cloud Nine Collective Inc ( Victoria Cannabis )
📍 Victoria