Use analytics and account strategy to grow cruise line partnerships at Plusgrade, based in Montreal, Miami, or another location. Coordinate teams and uncover opportunities. As a Partner Success Manager, you will own a portfolio of cruise line partners and serve as their primary contact. You will interpret performance data, create joint action plans, and support account growth. The work combines relationship management, revenue forecasting, technical training, and operational oversight. Key Responsibilities:
Own a portfolio of cruise line partners Provide performance insights, technical training, and operational oversight Analyze historical and forecast revenue drivers Create joint action plans for growth opportunities Coordinate Plusgrade teams through a matrix approach Requirements:
Bachelor’s degree or equivalent experience At least three years in relevant client-facing roles Travel industry experience, ideally with cruise lines Robust analytical, financial, and problem-solving skills Ability to travel up to 30% of the time Bring account development, revenue analysis, and partner relationship skills to Plusgrade’s global cruise portfolio.