Job Summary We are seeking a agile Inside Sales skilled to join our team. This role involves engaging with clients in person and via phone to promote our products and services, develop new business opportunities, and maintain robust customer relationships.

Responsibilities

- Manage inbound and outbound sales calls.
- Issuing and receiving of purchase orders
- Develop and maintain strong relationships with clients through regular communication and follow-up
- Assist in account management by ensuring customer satisfaction and addressing any issues promptly
- Provide technical sales support by understanding client needs and presenting tailored solutions
- Provide pricing, availability, and lead-time information to customers
- Enter and process customer orders accurately and efficiently
- Support outside sales representatives with quotes, and order follow-ups




- Strong negotiation skills with a track record of closing deals effectively

Requirements :

- Has experience in this industry or has worked in a similar industry
- Ability to work independently while collaborating effectively within a team environment
- Solid attention to detail and organizational skills
- Ability to manage multiple orders and priorities in a deadline-driven setting
- Robust communication skills and a professional phone manner
- Team-oriented with a customer-first mindset
- Ability to work quickly and accurately.
- Proactively identify opportunities to upsell or cross-sell products where appropriate
- Customer service orientation with a focus on building long-term client relationships

Pay: $21.00 per hour

Expected hours: 40 per week

Work Location: In person

📌 Order Desk / Inside Sales (Waterloo)
🏢 Commonwealth Plywood
📍 Waterloo