Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This on-site role emphasizes customer interaction and technical documentation.

You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution. This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction.

Key Responsibilities:



• Serve as the first point of contact for customer inquiries • Maintain and update product support documentation • Troubleshoot and resolve technical issues efficiently • Track customer requests in the ticketing system • Conduct training for customers and internal staff

Requirements: • Diploma or Bachelor’s in a relevant field • At least 1 year of customer support experience • Solid analytical and troubleshooting capabilities • Excellent written and verbal communication skills • Familiar with RF and microwave technologies is a plus

Utilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.

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📌 Customer Support Specialist at Norsat (Richmond)
🏢 Norsat International
📍 Richmond