Coordinate urgent orders and resolve store inquiries as a Customer Service Representative in a hybrid schedule with four onsite days. Solid English communication is required, while French proficiency is a strong asset.

This 12-month contract supports retail store operations within a seven-person team. You will connect stores with distribution centres, logistics teams, and internal partners while addressing inventory, shipment, and billing questions. Extension or permanent employment may be possible.

Key Responsibilities:

- Respond to approximately 20 to 30 daily store inquiries
- Coordinate emergency orders for critical store inventory
- Investigate inventory, shipment, and billing inquiries
- Track requests, enter orders, and provide accurate updates




- Prioritize demands while maintaining organized records and service

Requirements:
- One or more years in customer service or related operations
- Strong organization, multitasking, and problem-solving skills
- Excellent written and verbal English communication
- French proficiency considered a strong asset
- Microsoft Excel and Access experience; Power BI is an asset

Use customer service, order coordination, and problem-solving skills to support retail stores across supply chain operations.

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📌 Bilingual Customer Service Representative (Mississauga)
🏢 Altis Technology
📍 Mississauga