Part-Time | Evenings & Saturdays | In-Clinic (Barrie) :

- Ideal for Students & Graduate Program Applicants_

Dear You,

You’re curious about mental health work and want to learn what happens behind the scenes in a psychotherapy clinic.

You care about people. You notice details. You’re steady, organized, and thoughtful — even when things are busy.

You’re looking for a role that fits around school, gives you real experience, and lets you grow in a supportive environment.

If this sounds like you, we’d love to meet you.

About Mind 2 Heart

Mind 2 Heart Connections is a neuro-affirming psychotherapy clinic in Barrie serving children, youth, adults, couples, and families. We value inclusion, compassion, and thoughtful care — and we intentionally create a safe, welcoming space for both clients and staff.

This role is especially well-suited for students or graduate-level learners who are interested in mental health, social work, psychology, counselling, or related fields.

About the Role

We are looking for a Client Care Coordinator to join our Admin Team and support the front desk operations of our growing psychotherapy practice.

This role offers meaningful exposure to a private mental health clinic, while building practical skills in client communication, confidentiality, scheduling, and clinic operations.

Shifts include :

- Two evenings per week (3:00-8:00 or 9:00 pm)
- Saturdays (9:00 am-4:00 pm)

This role reports to the Clinic Manager and includes training and ongoing support.

What You’ll Learn & Do

- Welcome clients and help them feel comfortable and supported
- Support client bookings, scheduling, and payments
- Manage intake and consent forms
- Learn about confidentiality, boundaries, and ethical clinic practices
- Support clinicians with scheduling and administrative needs
- Work with booking software and digital systems used in private practice
- Help maintain a calm, organized, and welcoming clinic environment





You’ll Thrive in This Role If You

- Are interested in mental health or helping professions
- Enjoy working with people in a supportive, professional setting
- Are organized, detail-oriented, and reliable
- Communicate kindly and clearly
- Can stay calm and patient when things are busy
- Are comfortable learning new systems and tools
- Value teamwork and respectful communication
- Want experience that supports future work or graduate studies

Experience & Background

- At least 1 year of experience in customer service (any setting)
- Students or graduates in Psychology, Social Work, Counselling, Child & Youth Care, or related programs are welcome
- Experience in a clinic or healthcare setting is an asset, but not required
- Experience with Jane App is an asset (training provided)
- Comfort using Google Drive, Gmail, and online systems is important

What We Offer

- A supportive, student-friendly workplace
- Real-world experience in a private mental health clinic
- Free on-site parking
- Easy access to the highway and public transit
- Newly renovated clinic spaces with soft lighting and a welcoming feel
- A respectful, values-driven team environment
- Meaningful work that complements your education and career goals

How to Apply

Please submit:

- Your resume
- A short cover letter sharing why you’re interested in working in a mental health clinic

Learn more about us at: Job Type : Part-time

Pay: $20.00-$22.00 per hour

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What does providing a warm, welcoming, and neuro-affirming client experience mean to you?
- Why do you feel you would be a positive fit for the Client Care Coordinator role at Mind 2 Heart?
- Do you have customer service experience and a love for people?
- Are you able to work days, evenings or Weekend shifts?

Education :

- Bachelor's Degree (preferred)

Language :

- English (required)

Work Location: In person

📌 Client Care Coordinator (Barrie)
🏢 Mind 2 Heart Connections
📍 Barrie