Job Title: Service Writer

Location: Parker Marine, Nanaimo

Parker Marine is seeking an experienced Service Advisor to join our team in Nanaimo. As a Service Writer, you will be responsible for coordinating all service activities, from scheduling to invoicing, ensuring timely and efficient service to our customers.

Responsibilities :

- Schedule and provide work to service technicians
- Act as the primary point of contact for customers regarding service inquiries, estimates, and updates
- Prepare and submit service quotes and invoices
- Ensure timely and accurate completion of service work orders
- Maintain detailed and accurate service records, including customer and equipment information
- Complete and submit warranty claims
- Maintain a safe, clean, and organized service area

Requirements :

- Minimum of 2 years' experience in a similar role
- Strong customer service and communication skills




- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Proficient in computer skills, including Microsoft Office and service management software
- Experience in the marine industry is a plus

Pay: $25.00-$33.00 per hour

Advantages :

- Dental care
- Extended health care
- In office parking
- Paid time off

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Nanaimo, BC V9S 5X6: reliably commute or plan to relocate before starting work (required)

Experience :

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

📌 Marine Service Advisor (Nanaimo)
🏢 Parker Marine Nanaimo
📍 Nanaimo