Join Canadian Fiber Optics Corp as a Customer Service Representative and engage with customers in a dynamic workplace. Provide essential support for installation scheduling and service inquiries.

This role requires an energetic and outgoing individual with 5+ years in customer service, sales, or retention, preferably within telecom. You will oversee Control Center activities, manage billing tasks, and offer Tier 1 support while ensuring high customer satisfaction.

Key Responsibilities: • Oversee Control Center operations effectively • Interact with customers via multiple communication channels • Schedule installation and service activities with precision • Perform billing and accounts receivable tasks • Provide Tier 1 support and escalate issues as needed

Requirements: • 5+ years in customer service or sales roles • Financial experience required for billing tasks • Excellent verbal and written communication skills • Strong organizational and problem-solving abilities • Valid Class 5 driver’s license

Leverage your customer service expertise to enhance client interactions and service delivery with Canadian Fiber Optics Corp.

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📌 Customer Service Representative at CFOC (Calgary)
🏢 Canadian Fiber Optics
📍 Calgary