Elevate your career with Techo-Bloc as a Customer Service Specialist in Saint-Hubert, QC. Manage dealer requests and ensure a top-notch experience with timely order processing.

Techo-Bloc is on the lookout for a detail-oriented Customer Service Specialist. In this role, you will support dealers across Canada and the U.S., ensuring accuracy in order processing and a high-touch customer experience. Ideal candidates are proactive, organized, and excel in a rapid-paced environment.

Key Responsibilities: • Process and manage customer orders through various channels • Answer product availability questions and propose alternatives • Follow up on open orders and resolve issues proactively • Take ownership of customer requests from start to resolution • Collaborate to improve service flow and processes

Requirements: • Bilingual in French and English • 3+ years in landscaping or manufacturing with customer service experience • 1–3 years in a customer-facing role • Strong communication and problem-solving skills • Proficient in ERP systems and Microsoft Office

Showcase your customer-first mindset and problem-solving skills at Techo-Bloc, delivering exceptional service.

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📌 Customer Service Specialist Techo-Bloc (Quebec City)
🏢 SmartRecruiters
📍 Quebec City