Job Overview We are seeking a dynamic and detail-oriented Order Entry & Customer Service professional to join our team. In this vital role, you will be the first point of contact for our customers, ensuring their orders are processed accurately and efficiently while providing exceptional service. Your proactive approach will help maintain smooth operations, support sales growth, and foster positive customer relationships. This position offers an exciting opportunity to utilize your organizational skills and technical proficiency in a fast-paced environment dedicated to excellence.

Duties

- Accurately input customer orders, ensuring all details are correct and complete
- Maintain organized records of transactions through filing, data collection, and data entry processes
- Use computer skills such as typing and transcription to update customer profiles and order information efficiently
- Collaborate with warehouse and logistics teams to coordinate order fulfillment and delivery schedules
- Generate reports using pivot tables and Microsoft Excel to track order trends, inventory levels, and customer feedback
- Support administrative tasks including filing documents, managing databases,



and performing basic math calculations for order totals or discounts

Skills

- Strong computer skills with proficiency in Microsoft Excel,, and database management
- Excellent data entry accuracy with fast typing speed and attention to detail
- Knowledge of office experience including clerical tasks such as filing, data collection, and record keeping
- Familiarity with order entry processes and customer service best practices
- Organizational skills to prioritize tasks effectively in a busy environment
- Basic math skills for processing transactions and verifying order totals
- Experience with pivot tables for data analysis is a plus
- Strong communication skills to handle customer inquiries professionally and courteously

Join us in delivering outstanding service while sharpening your organizational talents! This paid position offers a rewarding workplace where your administrative expertise makes a real difference every day.

Pay: From $45,000.00 per year

Benefits :

- Dental care
- Extended health care
- On-site parking
- RRSP match

Work Location: In person

📌 Order Entry & Customer Service (Langley)
🏢 EFI Sales
📍 Langley