Customer Service Professional (Calgary)

Customer Service Professional (Calgary)

27 Oct
|
ATS Traffic
|
Calgary

27 Oct

ATS Traffic

Calgary

Location : Calgary, AB

Status : Full time (40 hours per week)

Reports To :**Director of Sales

About ATS Traffic : ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops and Winnipeg.

- Do What’s Right :

- Our People Matter :

- Trust Through Teamwork :

- Striving for Excellence

About the Position : ATS Traffic is currently looking for a permanent full time Customer Service Professional (CSP) to join our Sales department in Calgary, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting!

Responsibilities :

- Provide support to Sales Team and their various account portfolios
- Assist Estimating team on all large tenders
- Manage portfolio of small/medium accounts - 500k plus
- Manage and track all opportunities through CRM
- Build and develop personal relationships with internal and external customers




- Ability to determine customer needs and opportunities for sales
- Provide prompt response to customers regarding products, pricing and availability
- Use resources to develop value added solutions for clients
- Demonstrate superior time management, organizational, multi-tasking and prioritization skills day to day

Qualifications :

- Approximately 2 years’ experience in customer service and/or sales is required.
- Experience using Sales Pad and TCR is an asset.
- Previous experience working in the traffic control/construction industry is an asset.
- Post-secondary and/or customer service training courses are an asset.
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.
- Strong verbal and written communication skills are required.

Why Choose ATS Traffic? : We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

📌 Customer Service Professional (Calgary)
🏢 ATS Traffic
📍 Calgary

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