Company Overview Rob's Drywall Services Ltd. is a well-established residential drywall company dedicated to delivering quality craftsmanship and exceptional customer service to Calgary's leading home builders. Our team prides itself on efficiency, professionalism, and delivering a high-quality product and exceptional service. We foster a team-oriented environment built on honesty, integrity, and hard work, with a focus on building robust relationships within our community and industry.

Overview

Duties

- Create and manage work orders for repairs in our service software (mHelpDesk)
- Schedule subcontractors and coordinate service appointments
- Track completion of service work, inform customers of scope completion, track and input costs for completed jobs
- Support the Service Coordinator with daily administrative tasks
- Review work orders for accuracy before sending to invoicing
- Organize preboard work (preps including determining scope, scheduling subcontractors, ordering materials, and creating the corresponding work order
- Follow up on EPO requests and track outstanding requests
- Cross-training with other departments for coverage during absences

Required Qualifications :





- Strong written and verbal communication skills in English
- High School Diploma or equivalent
- Type a minimum of 45 WPM with accuracy

The following would be considered assets :

- Knowledge of residential construction
- Experience working within a shared inbox in Microsoft Outlook
- Experience with mHelpDesk service software, and/or QuickBooks Online accounting software

If you are organized, proactive, take pride in accuracy and follow-through, and have a team player mentality, this role may be a great fit for you. To apply, please submit your resume and a brief paragraph describing your previous administrative experience and why this role interests you.

Please do NOT visit the office uninvited - Thank you

Job Types : Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits :

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Education :

- Secondary School (required)

Experience :

- Administrative: 2 years (required)
- Construction administrative: 1 year (preferred)

Language :

- English (required)

Work Location: In person

📌 Service Administrator (Calgary)
🏢 Robs Drywall Services
📍 Calgary