Customer Service Representative

Memorial Ave. Esso Thunder Bay

ABOUT THE OPPORTUNITY : We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Memorial Ave Esso Convenience Store and Retail Fueling Station located at 740 Memorial Ave. Thunder Bay, ON.

Reporting to the Site Manager, this position is responsible for:

- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
- Ensure accurate operation of cashier systems.
- Ensure all paperwork submitted is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Enforcing age verification for the sales of tobacco and lottery products.

ABOUT YOU :

- High school diploma or working towards completion
- Friendly enthusiastic and customer service focused
- Takes pride in their work
- Superior customer service skills with a desire to be part of a performance-driven team
- Previous experience in customer service/retail preferred
- Must be able to communicate clearly and effectively with customers and coworkers
- Ability to stand for long periods of time
- Must be able to work night shifts and weekends and holidays

WHAT WE OFFER : We offer career growth and development through on-the-job training,



professional courses, and peer learning in a friendly and inclusive work setting that allows you to thrive both personally and professionally.

We provide a total rewards package that includes:

- Pay: $17.60 per hour
- Employee & Customer Referral Programs
- Employee Perks Programs
- Employer Provided Uniforms and Personal Protective Equipment (PPE)
- Employee Assistance Program

ABOUT US : McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

LI-DNI

📌 Customer Service Representative (Thunder Bay)
🏢 McDougall Energy
📍 Thunder Bay