Customer Service Representative (Csr) (Calgary)

Customer Service Representative (Csr) (Calgary)

27 Oct
|
Contemporary Coachworks
|
Calgary

27 Oct

Contemporary Coachworks

Calgary

Contemporary Coachworks is a well-established Auto Body Shop in Calgary. We are well known for offering high quality of work in the Auto repair industry. We are an authorized repair shop for Tesla, BMW, Lexus, Toyota, Nissan, and Volkswagen. A busy Auto body shop provides unlimited opportunities for hard-working employees. We offer ongoing training to support employees’ growth within the company. We believe hard workers should be rewarded. We provide premier tools and a fair working environment.

We are looking to acquire a Receptionist to join our North location immediately. If you are an excellent communicator, hard worker, team player, passionate about delivering a high standard of customer service, and want to build up your career in the Auto repair industry, APPLY NOW!

Tasks/Responsibilities :

- Provide high-quality and prompt customer service
- Oversee preliminary customer inquiries and respond in a professional and timely manner
- Handle phone calls, book appointment, open work orders, and enjoy data entry
- Collect payment from the customer
- Meet daily timelines on specific administrative tasks
- Tasks requiring robust time management skills and a sharp attention to detail




- Maintain cleanliness of Front desk and organization of files/paperwork.
- Other basic office duties assigned by management

Required Requirements (MUST HAVE) :

- Excellent skills in: communication, time management, organization, customer service, and on Microsoft office programs.
- Individual who can be a team player but also work well independently and without a large amount of supervision
- Basic educational requirements include a high school diploma
- Enjoy talking to customers/clients through the phone and in person
- Valid Driver’s License
- Prior reception experience or customer service experience

Other Requirements (Preference Given) :

- Experience with SummitCSR Program,Audatex and Mitchell
- Experience in the Automotive/Auto Body Business
- Looking for long-term employment

We Offer :

- A Full benefit package (After 6 months)
- Working Hours: Monday to Friday

Pay: From $3,000.00 per month

Benefits :

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Work Location: In person

📌 Customer Service Representative (Csr) (Calgary)
🏢 Contemporary Coachworks
📍 Calgary

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