Service Writer (Carman)

Service Writer (Carman)

27 Oct
|
Sea Hawk Service
|
Carman

27 Oct

Sea Hawk Service

Carman

Overview

Sea Hawk Mission Statement

Sea Hawk is a faith-based company dedicated to the Canadian Fire Service. We serve our customers by providing Products and Services in a Christian manner.

Our commitment to our customers is to offer access to industry experts, skilled service and high-quality products. Through this we strive to provide Peace of Mind for all our customers.

We stand by the service and products we provide. We are thankful for the experience we have gained since our establishment in 2013, and we are constantly listening to our customers and exploring new ways to bring better options to the Fire Service.

Sea Hawk - Core Values : Be trustworthy - Honesty

Do the right thing - Integrity

Be an example - Leadership

Details matter - Attentive

Do the whole job - Diligence

Put others first - Humility

At Sea Hawk we strive to embody these core values in every aspect of our roles. Using these values as our guiding principles enhances our effectiveness and fosters a positive and productive work setting for all.

Requirements :

- Basic computer skills and a basic understanding of Quickbooks Desktop, NetSuite, MS Word and MS Excel are required.
- Basic understanding of mechanical and electronic repairs, with the ability to gain a deeper understanding through product training and experience.
- Polite and effective telephone communication skills.




- Work closely with the Technicians, Service Managers and Parts Dept to prepare service & parts estimates for customers based on deficiencies found during the inspection of the fire apparatus and equipment.
- Gather quotes from suppliers for building estimates.
- Finalizing inspection reports for sending to customers.
- Invoicing out of Service Jobs.
- Issue workorders.
- Posting inspection reports online for customer access.
- Creating and building inspection reports for service techs to use onsite.
- Tracking and updating customer equipment files.
- Organize and maintain electronic file directory.
- Assist in Customer Reception (in person and phone calls)
- Process inspection reports.

Expected hours are 40 per week, with the possibility of overtime.

What Sea Hawk has to offer :

- An upbeat & positive atmosphere
- Support from Management wherever needed.
- The opportunity to support the Canadian Fire Service.
- Opportunities for growth and development through various training programs
- Benefits
- Pension Plan
- Weekly pay cheque
- A competitive wage

Pay: $18.00-$28.00 per hour

Benefits :

- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Service Writer (Carman)
🏢 Sea Hawk Service
📍 Carman

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