Job description

- While experience and/or formal training as a Medical Office Assistant is greatly preferred, it is not required. We will train the right individual._

RESPONSIBILITIES

- Opening & closing clinic
- Greet patients upon arrival and provide a high level of care through excellent customer service
- Escorting patients to the exam room, and providing instructions to prepare patient for visit (e.g. how to properly collect urine samples, disrobing)
- Complete medical forms with patient demographics
- General office duties including filing, photocopying and organizing
- Triaging patients and taking vitals.
- Complete eye exams, urine dips, and patient vitals as appropriate and enter results into the EMR
- Provide support to doctors and other health care professionals by performing necessary administrative tasks and minor medical duties
- Chaperoning during intimate medical examinations, as required or requested
- Perform appointment bookings, confirmations, reminders and follow-up calls.
- Manage referrals and patient information database
- Process client/patient payments with professionalism and confidentiality
- Ensure reception area is tidy, presentable, and well stocked with all necessary stationery and material
- Ensure waiting area, exam rooms, and bathroom are clean and well-kept for clients
- Participate in role training and customer service training as needed
- Educate patients & clients on services provided by the clinic
- Perform other duties as requested by management and supervisory team




- Exercise extreme respect and compliance for medical privacy under legislative standards
- Collect uninsured charges from patient, and producing invoices and receipts as needed

QUALIFICATIONS

- Excellent communication skills, both written and verbal
- Typing proficiency of at least 50WPM
- Ability to work in a complex multi-disciplinary team setting
- Flexible availability, willingness to work weekends and evenings
- Excellent time-management/multi-tasking skills
- Must be able to pass drug screening and background check

Dress Code: Scrubs

Please submit your resume and cover letter with references.

We thank all applicants for considering Erin Ridge Family Health Centre as a future employer, however due to the high number of applicants, only those chosen for an interview will be contacted, and of those, only those selected for the role will be subsequently notified.

Job Type : Full-Time

Salary : Starting at $18.00 per hour

Job Types : Full-time, Part time, Permanent

Pay: $18.00-$20.00 per hour

Benefits :

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount

Application question(s):

- Do you have experience working in a fast paced, high volume setting?
- Are you able to work evenings & weekends?
- What's something that you're really, really good at or knowledgeable about that has absolutely nothing to do with this job?

Work Location: In person

📌 Medical Office Assistant (St. Albert)
🏢 Erin Ridge Family Health Centre
📍 St. Albert