Sign in to apply for this position Sign In to Apply Ref: RQ11309 Contract – 8 Months (Extension Possible) Onsite – Toronto (Enterprise Financial Services Division) Posted Date: 2026-10-26

Location:
Onsite – Toronto (Enterprise Financial Services Division) Public Sector

Experience:
Required – OPS / Public Sector Contract End Date: 2027-03-31
* Rate: $97/hour Overview The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full time onsite engagement. In this role, you will lead the design of hosting technology solutions aligned with client service specifications, standards, and best practices. You will play a central role in translating complex business requirements into functional designs, application flows, and high-fidelity prototypes using Oracle Siebel CRM and Adobe AEM technologies.

Key Responsibilities
• Design end-to-end technology solutions based on client business requirements, OPS policies, standards, and cost models
• Develop business design documents, functional and non-functional requirements, and functional design documents
• Create high-level application flows and detailed process flows that map business steps to software solutions
• Develop application screen mock-ups, screen flows, wireframes, and high-fidelity prototypes using tools such as Figma or Adobe XD
• Conduct user research and usability testing; develop user personas and user journey maps to inform design decisions
• Analyze user feedback and design solutions to address identified issues and pain points,



incorporating WCAG/AODA accessibility standards
• Develop and maintain business architecture artefacts, use cases (business and system), and business rules documentation
• Document test strategies, scenarios, and plans for User Acceptance Testing (UAT); create quality assurance plans and write test cases
• Develop application view visibility and CRUD (Create, Read, Update, Delete) matrices
• Participate in change management activities and apply Rational Unified Process (RUP) methodology
• Assess performance and capacity of existing systems and provide recommendations for improvement or replacement
• Collaborate with functional and technical teams to bridge client business requirements and deliver effective solutions Must-Have Requirements
• 7+ years of experience designing solutions using Oracle Siebel CRM or Adobe AEM technologies
• 7+ years of hands-on experience with Siebel and Adobe AEM solution implementation
• Demonstrated experience developing business design documents, functional design documents, and functional and non-functional requirements
• Demonstrated experience developing high-level application flows to support business requirements




• Demonstrated experience creating and updating business architecture artefacts
• Experience designing solutions with user experience and accessibility standards (WCAG/AODA)
• Experience creating wireframes and high-fidelity mockups using UI prototyping tools such as Figma or Adobe XD
• Demonstrated experience developing use cases, identifying and documenting business rules, and creating business requirement documents
• Demonstrated experience with change management methodologies and Rational Unified Process (RUP)
• Demonstrated experience documenting UAT test strategies, scenarios, and plans
• Strong analytical, problem-solving, and decision-making skills with excellent written and verbal communication Nice-to-Have Skills
• Experience working with Oracle Policy Automation (OPA) / Oracle Intelligent Advisor (OIA)
• Experience with the Public Sector Transfer Payment (Grant) Model
• Experience ensuring corporate QA standards are followed and maintained Work Environment This is a fully onsite position, requiring five days per week at the client's OPS office location. Standard

working hours
are Monday to Friday, 8:00 AM – 5:00 PM (excluding lunch), totalling 7.25 hours per calendar day. No security clearance is required for this engagement. The role involves close collaboration with both functional and technical teams in a structured project environment. Previous Job Job Listings Next Job
• Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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