Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada.

What we offer to employees

- Salary
- Employer paid benefits
- Annual bonuses based on personal performance
- Ongoing training programs
- Awards for years of service
- Opportunity for career development
- Inclusive and diverse work environment
- Annual holiday parties & summer BBQ’s

Responsibilities

Customer Service

- Greet and interact with residents in a friendly and professional manner
- Promote a welcoming atmosphere
- Demonstrate excellent customer service and a "can-do" attitude
- Attend to resident concerns and service requests within 24 hours
- Follow up with residents to ensure a high level of customer satisfaction
- Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
- Organize, promote and execute resident events (i.e. holiday parties and summer barbeques)

Management & Training

- Interview screened candidates and provide hiring recommendations to District Manager
- Complete orientation,



training and or upskilling sessions for new and existing staff
- Foster an workplace to support ongoing development for staff members
- Create and monitor work schedules of staff in accordance with company guidelines and to meet high turnover periods
- Supervisor staff, including conflict resolution management
- Support the District Manager with operating budgets and capital plans

Leasing & Administration

- Schedule appointments with prospects to show vacant suites
- Process leasing applications including completion of background and credit checks
- Ensure rents are collected and deposited on a timely basis
- Negotiate lease renewals in conjunction with established targets
- Utilize Yardi to record transactions and run various operating reports
- Conduct market surveys and analyze how the property compares to the current market
- Recommend leasing rates and in-suite turnover work to the District Manager
- Actively promote various referral programs to existing residents and prospects

Property Maintenance

- General knowledge of building maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pools, sprinklers, etc.)




- Oversee month‑end duties, including suite inspections, scheduling contractors, and delegating staff turnover responsibilities
- Supervise contractors to ensure maintenance and repairs are completed properly
- Assist District Manager and Construction Manager with managing execution of the annual capital plan and identifying current or future issues for repair
- Review and approve contractor invoices for payments

General Cleaning

- Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops.
- Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move‑in ready
- Dust fire hose cabinets, bells and elevator tracks to minimize excess debris
- Monitor and clean garbage chutes, garbage and recycling rooms
- Collection of garbage and recycling bins in coordination with the city waste schedule
- Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
- Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways

Fire Safety

- Knowledge of fire and life safety response systems (fire alarms and detection systems)
- Assist in emergency procedures

Qualifications

- Previous experience in multi‑residential or other related industry an asset
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📌 Property Manager (Saint-Luc-de-Bellechasse)
🏢 Realstar
📍 Saint-Luc-de-Bellechasse