Position Title: Trainer, Digital Technology

Full Time, Contract

Location: Any CNIB location in Ontario

Reports To: Manager II, Outreach, Assistive Tech, and Venture Pool

I. Scope and Summary of Primary Responsibilities

The Trainer, Digital Technology will assist in the Talent Pool Cultivation by executing 1on1 and group training, capturing progress follow-up, developing the documented goals and skill development areas that pertain to digital technology skills as part of the participant’s development plan. This position requires a superior level of emotional maturity, resourcefulness, confidentiality, sound judgment, accuracy, diplomacy and digital technology training skills.

- II. Essential Functions : The position entails, but is not limited to the following general responsibilities :

- Technologically savvy to learn new accessibility Apps, AI tools, digital platforms and software quickly to keep up with the fast-changing landscape of digital technology and provide the necessary training to the talent pool to be competitive in the job market.
- Excellent organizational skills to manage Outlook calendar to coordinate group training and one-on-one virtual meetings on an ongoing basis.
- Use online CRM to track, register and follow-up with individuals for participation for group and one-on-one training including talent pool’s progress and challenges.
- Produces ad hoc reports and CTW orientation presentations as needed




- Participate in special projects and events as required.

III. Qualifications

Knowledge and Skill Requirements Proven time management and organization skills; amenable to changing priorities, deadlines and procedures.- Working knowledge of AI powered tools.Proficiency/Working knowledge of Salesforce (an asset)Advanced knowledge of assistive technology (i.e. Zoomtext, JAWS, NVDA, Windows Narrator) required.Have an interest, aptitude and ability to research existing and recent accessible technology for the sight loss community.Excellent written and oral communications skillCustomer service oriented with well-developed interpersonal skills.Professional attitude, results oriented, self-directed and flexible.Demonstrates mature and sensitive nature, as well as emotional and social stability when dealing with the needs of persons experiencing vision loss and other functional challenges.Must be able to work independently.Bilingual in French and English an asset.

Experience and Education

- Minimum Post-Secondary education or equivalent experience.
- One (1) year of Training Delivery experience

Work Environment

- Hybrid work environment; required to work in the office weekly
- Agile office environment.
- Willingness to work flexible hours.
- Occasional travel.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

📌 Trainer, Digital Technology (London)
🏢 Canadian National Institute for the Blind
📍 London