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Job Description
RoleWe are looking for a Senior Salesforce Consultant to provide domain, technical and architectural depth on a capability assessment for a large enterprise client. You will evaluate how the Salesforce platform is used across customer engagement, service, commerce and data functions. You will test the value it delivers, how well it fits the business, and where cost and risk sit.
What You Will DoBusiness Capability & Operating Model AssessmentMap Salesforce products to the business capabilities they support across customer communications, personalization, service, commerce, analytics and integrationAssess the maturity and effectiveness of each capability, and identify overlaps, gaps and underused functionalityEvaluate capability ownership, roles, governance and how platform functions align to the operating modelAssess team skills, capacity and enablement needs across business and technology groupsArchitecture & Platform AssessmentAssess current-state architecture across Marketing Cloud, Data Cloud, Service Cloud, B2B Commerce, analytics tools and integration middlewareEvaluate org and data model design, capacity and scalability, multilingual support, and reporting limitationsIdentify technical debt and legacy constraints, and recommend migration and modernization pathsDocument current-state architecture, data flows and integration patternsLicensing,



Consumption & CostAnalyze licensing and consumption-based pricing models, and compare consumption against allocationIdentify cost drivers, optimization opportunities and governance gapsRecommend cost visibility and FinOps controlsValue & MeasurementReview how business value and attribution are measured, and test the evidence behind reported outcomesAssess measurement and analytics approaches, including cross-channel reporting and dashboardsSeparate platform-driven outcomes from outcomes that are contested or poorly evidencedService & OperationsReview case management design, queue structures, SLAs and reportingAssess support workflows across channels and user groupsIntegration & DataReview integration patterns and data flows across Salesforce and the surrounding enterprise stackAssess identity, consent and data-sharing patterns with the data platform and customer data layersVendor Partnership & RoadmapEvaluate the vendor partnership model, including roadmap alignment, enablement and advisory supportContribute to target-state recommendations and a prioritized roadmapSupport stakeholder interviews and synthesize findings into explicit, evidence-based deliverablesRequired Skills10+ years in Salesforce consulting and technical space, with 3+ years in large enterprise environmentsDeep, hands-on expertise in Marketing Cloud and Data CloudWorking knowledge of Service Cloud and Commerce,



including legacy and modern architecturesProven experience conducting Salesforce architecture reviews, technical debt assessments or licensing optimizationExperience assessing business capabilities and operating models for enterprise platformsStrong understanding of Salesforce consumption-based licensing (credits, contacts, API and data volumes)Experience integrating Salesforce with cloud data warehouse environmentsRelevant certifications (e.g. Application or Technical Architect, Marketing Cloud Consultant, Data Cloud Consultant, Service Cloud Consultant)Technical SkillsSalesforce: Marketing Cloud, Data Cloud, Service Cloud, B2B Commerce, Marketing Cloud IntelligenceData: Snowflake or Databricks integration patterns, data modellingAnalytics: Tableau, Power BI, attribution and measurement approachesGovernance: Licensing and consumption analysis, FinOps practices, consent and PII handlingNice to HaveExperience with personalization, retail media, loyalty or personalization use casesFamiliarity with Snowflake, Databricks, identity and consent platforms, and other marketing technologyExperience with Tableau and Marketing Cloud IntelligenceExperience with multilingual deploymentsFinOps or cloud cost governance experienceRetail consumer sector backgroundThe base compensation range for this role in the posted location is: CAD 120,000
- 170,000Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outsid

📌 Senior Salesforce Advisory Consultant (Winnipeg)
🏢 Capgemini
📍 Winnipeg