Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well‑being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com.

What we offer

Work-life flexibility Hybrid work environment Variable annual incentive plan Generous annual vacation allotment Top‑notch adaptable benefits plan including family building and gender affirmation Retirement Plan, matched contributions at 6% Access to a learning platform and educational assistance support Access to a virtual wellness platform Career development opportunities Wellness Flex Fund to support personal interest and activities Day off to volunteer in your community and other paid time off options Corporate discounts *subject to employment agreement Job Summary:

The Senior Product Manager, Payments provides strategic leadership for a complex product, platform, or portfolio across its full lifecycle. This role sets the product vision and market direction, translates enterprise priorities and customer needs into a multi‑year roadmap, and drives measurable customer, financial, operational, and risk outcomes. Working with a high degree of autonomy, the Senior Product Manager brings together teams across business, technology, operations, risk, compliance, finance, sales, and external partners. They guide investment and prioritization decisions, navigate complex trade‑offs, influence senior stakeholders, and ensure product decisions deliver long‑term value for customers and the organization. What you’ll be doing:





Product Strategy & Portfolio Leadership

Define and communicate the product vision, strategy, value proposition, market positioning, and multi‑year roadmap. Translate corporate priorities, customer needs, payments industry developments, and regulatory requirements into clear product priorities and investment decisions. Build and maintain an integrated roadmap that connects customer outcomes, capabilities, dependencies, funding, and delivery milestones. Lead prioritization across initiatives using customer impact, strategic alignment, financial value, risk, regulatory obligations, and organizational capacity. Guide products through their full lifecycle, from discovery and launch through growth, modernization, migration, and retirement. Coordinate priorities and dependencies across products, platforms, programs, and strategic partners. Customer, Market & Industry Leadership

Build trusted relationships with customers, credit unions, industry participants, vendors, networks, and other strategic partners. Lead customer discovery and use research, analytics, feedback, user testing, and operational insights to identify opportunities and shape product direction. Monitor developments across the Canadian payments landscape, including emerging payment capabilities, modernization, regulatory change, new technologies, and evolving customer expectations. Represent the organization in executive customer conversations,



industry forums, conferences, advisory groups, and strategic partnerships. Ensure customer insights are reflected in product priorities and investment decisions. Business & Financial Management

Develop and own business cases, investment proposals, pricing strategies, commercialization plans, and funding recommendations. Define and monitor key product outcomes, including revenue, cost‑to‑serve, margin, adoption, customer satisfaction, service performance, and return on investment. Partner with Finance and commercial teams on budgeting, forecasting, pricing, contract economics, and strategic planning. Identify opportunities to grow revenue, improve profitability, reduce costs, simplify the portfolio, and increase customer value. Monitor investments against expected outcomes and recommend adjustments when performance is below expectations. Stakeholder Leadership & Governance

Influence senior leaders and governance groups on product direction, priorities, investments, risks, and strategic trade‑offs. Present clear, evidence‑based strategies, roadmaps, business cases, performance insights, and recommendations to executive audiences. Bring stakeholders together around shared decisions and priorities, leading through influence rather than direct authority. Establish clear governance, decision rights, escalation paths, and outcome reporting. Communicate progress, dependencies, risks, issues, and decisions clearly and transparently. Delivery, Launch & Product Performance

Partner with Product Managers, Product Owners, architects, engineering, operations, and delivery teams to turn strategy into executable plans. Guide decisions on scope, sequencing, feature priorities, minimu

📌 Senior Product Manager, Payments-(Hybrid) (Winnipeg)
🏢 Central 1 Credit Union
📍 Winnipeg