Pacific CPA is a mid-sized public practice accounting firm with a long history in Nanaimo, offering tax, accounting, bookkeeping, and payroll services to a wide variety of clients across multiple industries.

We are seeking an enthusiastic client service specialist to join our team in a full time Receptionist/Administrative Assistant role.

The start date for this position is flexible, but ideally as soon as possible.

The duties you will be expected to perform are as follows:

- Front desk reception and answering a multi-line phone system
- Providing support to the Office Manager, Partners, and other staff as needed
- Liaise with Canada Revenue Agency on various issues
- Scanning and maintenance of a paperless document management system
- Financial statement proofing
- Billing and WIP management
- Posting customer payments
- Accounts receivable/collections

The expected skills and abilities that you possess:

- Minimum 1 year in a customer service/administration role
- Very comfortable with computers and emerging technology
- Minimum typing speed of 40 WPM
- Proficient with social media/online marketing
- Ability to work under pressure and within tight deadlines




- Friendly and enthusiastic personality
- Mature
- Punctual and reliable
- Administrative diploma/certificate is an asset

Our firm’s management team recognizes the importance of work/life balance and for that reason, provide flexibility in exchange for reliability, loyalty, and effort from the employees. We believe that everyone should enjoy coming to work and we have fostered an environment where this is possible. Additional benefits include an excellent health & dental plan (after 3 months of employment), paid sick time, and Fridays off during July & August. Fridays will be a required part of your schedule during the other months of the year.

The hours for this position would be 8:30am to 5:00pm Monday to Friday. During our busy season (March & April), additional hours will be required, including some evenings and Saturdays. $24-$28 per hour to start depending on experience.

Pay: $24.00-$28.00 per hour

Expected hours: 37.5 per week

Benefits :

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Receptionist/administrative Assistant (Nanaimo)
🏢 Pacific Cpa
📍 Nanaimo