- Manage and update property records using Yardi and other property management software
- Assist in leasing processes, including data entry and filing of tenant documents
- Coordinate maintenance requests and communicate with vendors through CMMS systems
- Support administrative functions such as filing, scheduling appointments, and managing correspondence
- Maintain accurate records of rent payments, lease agreements, and service requests
- Provide exceptional customer service to tenants, prospective clients, and vendors
- Support sales efforts by assisting with marketing materials and property listings
- Help facilitate negotiations between tenants and management to resolve issues effectively
- Maintain organized files and ensure compliance with company policies and procedures
Skills
- Proficiency in Yardi or similar property management software
- Office experience with robust administrative skills including data entry and filing
- Excellent customer service skills with professional phone etiquette
- Knowledge of property management processes and tenant relations
- Experience with sales, negotiation, and customer relationship management (CRM) tools preferred
- Familiarity with CMMS systems for maintenance tracking
- Strong organizational skills with attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Effective communication skills both written and verbal
- Prior experience in office administration or real estate is a plus