Lead spa operations and client experience in Kimberley, Northern Cape, directing service excellence, wellness offerings, and financial performance. This senior leadership role oversees a luxurious spa and wellness center. You will manage operations, shape strategic direction, and maintain brand integrity. The position requires spa management experience, wellness industry knowledge, and solid client relationship expertise. Key Responsibilities:

Oversee staffing, scheduling, inventory, and financial performance Develop business plans supporting revenue growth and profitability Lead, mentor, and develop spa professionals Refine menus, treatment protocols, and service offerings Ensure outstanding experiences from arrival through departure Requirements:

Bachelor’s degree in hospitality, business, or related field Minimum eight years of progressive spa management experience Leadership experience managing and developing diverse teams Financial expertise including budgeting, forecasting, and P&L; management Proficiency with spa management software and operational systems Apply spa leadership, financial acumen, and client experience expertise while shaping service excellence in Kimberley’s wellness destination.

📌 Director of Spa Operations Kimberley (Winnipeg)
🏢 Placements24
📍 Winnipeg