KEY ACCOUNTABILITIES Customs operations (Canada & U.
S.)
- Classify new and existing products under the HS/HTS (Canada, U.
S., EU), maintain the classification database, and prepare ruling requests when needed
- Audit Canadian and U.
S. import entries (CAD/B3, 7501) and file corrections through CARM and ACE
- Determine origin under CUSMA/USMCA and other trade agreements, and maintain supporting documentation
- Oversee customs valuation, U.
S. tariff measures (Section 301, 232, and others), and duty relief programs (duty deferral, drawback)
- Prepare export documentation, commercial invoices, and B13s
- Serve as main contact for customs brokers, freight forwarders, and 3PLs, and resolve clearance issues Program ownership
- Manage the CTPAT program: security profile, supplier due diligence, validations, and the annual sustainment calendar
- Lead responses to CBP, CBSA, and other government agency audits, verifications, and information requests
- Run periodic internal audits and self-assessments, and track corrective actions to closure
- Maintain trade compliance records to meet recordkeeping requirements in each country Cross-functional compliance
- Work with sourcing, product development, logistics, finance, and legal to build compliance into supply chain decisions (current products, suppliers, routings)
- Develop and maintain trade compliance policies, procedures, and training
- Monitor regulatory changes, assess their impact, and recommend responses




- Benchmark our practices against industry standards Automation & continuous improvement
- Identify manual, repetitive tasks (entry audits, classification support, invoice preparation, broker data reconciliation, reporting) and automate them using AI tools, Excel/Power Query, Power Automate, or scripting
- Build and maintain compliance KPIs and dashboards (duty spend, error rates, corrections, broker performance)
- Document every automated workflow with controls and human review so results stay audit-ready KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor's degree in International Business, Supply Chain, or a related field, or equivalent experience
- 5+ years in customs/trade compliance (importer, brokerage, or consulting), with hands-on experience in both Canada and the U.
S.
- Strong HS classification skills and working knowledge of CARM and ACE
- CTPAT program experience (security profile, validation, supplier due diligence)
- Experience managing CBP or CBSA audits or verifications
- Proven record of automating processes.
- Comfortable working independently in a small team, managing priorities with little supervision
- Excellent written and verbal communication in French and English. English is required because the role communicates daily with U.
S. customs authorities, U.
S. brokers, and international affiliates. Assets: CCS designation, U.
S. Licensed Customs Broker, EU customs knowledge, duty drawback.

📌 Senior Trade Compliance Specialist (Quebec City)
🏢 CCM Hockey
📍 Quebec City