Manager, Technical Operations

Department: Operations

Employment Type: Permanent - Full Time

Location: Calgary

Description

What You'll Do:

GeologicAI is changing how the mining industry understands what’s in the ground. We scan drill core with our own technology and provide data that helps mining companies make better decisions, faster.

Our purpose-built core scanning trailers make this possible. Deployed to mine sites around the world, often in remote and demanding conditions, each one carries high-precision scanning instruments and onboard data systems. This role is about keeping that equipment performing at its best, not managing vehicles.

As the Manager, Technical Operations (Internal Title: Manager, Fleet Performance), you’ll lead the development of the Fleet Performance Group, bringing together existing maintenance, commissioning and operations improvement capabilities into a cohesive, high-performing team responsible for the reliability and performance of our global trailer fleet. Building on established systems, processes and technical expertise, you’ll focus on strengthening team capabilities, clarifying roles and accountabilities, improving cross-functional collaboration and driving continuous improvement. You’ll develop a culture of ownership, operational excellence and proactive problem-solving that enables the group to deliver consistent, scalable support to global operations.

You’ll have final accountability for trailer uptime, instrument configuration baselines, data processing pipeline integrity and KPI reporting across every deployed Production unit worldwide. You’ll also own change management for Production assets,



which means any change outside the approved MaintainX baseline needs your risk/benefit sign-off. A key early goal is taking routine support off our engineering subject matter experts: 50% on Day 1, growing to 80% within six months. Along the way, you’ll track Engineering demand to confirm their time is actually being freed up. You’ll represent Fleet Performance in monthly governance reviews and quarterly strategy sessions with Operations Leadership and the Director of Operations. You’ll also work closely with Engineering, Geoscience, Data Science, Regional Managers and Project Managers to define shared ownership, escalation paths and cross-functional accountability.

What We'll Love About You:

- You’ve built operational functions before, and you know the first 90 days are about earning trust, not proving yourself right
- You think in systems: when you see a problem, you fix the process, not just the instance
- You’re as comfortable talking engineering trade-offs with a field technician as you are presenting KPIs to a VP
- You own the outcome even when the inputs are outside your control, and ambiguity doesn’t slow you down
- You understand that a fleet performance function lives or dies by the quality of its data, and you’ve built data discipline into teams before

Key Responsibilities

- Develop and get executive sign-off on the FPG charter, mandate, and operating model
- Hire, onboard, and develop the team (10-15 FTE); grow to full org chart over 12–18 months
- Establish MaintainX as the system of record: asset hierarchy, PM templates, work order standards, and change management workflow
- Own all Production-asset change management decisions, including risk/benefit review and Engineering sign-off coordination where required
- Deliver the 50% → 80% SME support

📌 Manager, Technical Operations (Calgary)
🏢 GeologicAI
📍 Calgary