Transportation Operations Manager - Private Fleet

Lower Mainland, BC Third-Party Logistics Provider 50 Trucks | 100 Drivers

We are a growing third-party logistics provider seeking a robust, hands-on Transportation Operations Manager to lead the daily operations of a dedicated private fleet.

This leadership role is responsible for operational performance, customer satisfaction, and employee engagement across a fleet of 50 trucks and a team of 100+ personnel.

Position Overview

The Transportation Operations Manager will oversee day-to-day fleet execution, dispatch performance, driver management, customer relationships, and cost control initiatives. This role requires a balance of operational discipline, leadership presence, and data-driven decision-making.

Key Responsibilities

Fleet & Operational Management

- Oversee daily operations of a 50-truck private fleet
- Lead 100 drivers and support staff
- Ensure optimal equipment utilization and route efficiency
- Monitor productivity and operational KPIs
- Drive continuous improvement initiatives

Cost & Performance Management

- Manage operational budgets and cost control initiatives
- Focus on overtime reduction and labor efficiency
- Oversee maintenance coordination to minimize downtime
- Monitor fuel usage and equipment performance

Customer Relations

- Serve as primary operational contact for key clients
- Ensure service level agreements (SLAs) are met or exceeded
- Address service issues proactively and professionally

Employee Relations & Leadership





- Foster a strong safety culture and regulatory compliance
- Coach and develop dispatch and driver leadership
- Address performance management and employee relations matters
- Promote accountability and team engagement

Key Performance Indicators (KPIs)

- Equipment utilization rates
- Driver productivity metrics
- Overtime reduction targets
- Maintenance downtime metrics
- On-time delivery performance
- Cost per mile / cost per load
- Safety compliance metrics

Qualifications

- 5+ years of experience in transportation, fleet management, or 3PL operations
- Proven leadership experience managing drivers and dispatch teams
- Strong understanding of fleet KPIs and cost control
- Experience managing private or dedicated fleet operations
- Strong problem-solving and decision-making skills
- Ability to thrive in a fast-paced logistics environment
- Excellent communication and leadership presence

Why Join Us?

- Leadership role with direct operational impact
- Established fleet with growth opportunity
- Performance-driven culture
- Competitive compensation based on experience

If you are a results-oriented operations leader who understands transportation metrics and thrives in a high-accountability environment, we would like to hear from you.

Pay: $75,000.00-$100,000.00 per year

Benefits :

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Transportation Operations Manager - Private Fleet (3pl) (Surrey)
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