Job Category: Service

Requisition Number: SENIO

- Posted : October 23, 2026
- Full time
- On-site
- Hourly Range : $33.90 CAD to $42.40 CAD

Locations

Showing 1 location

Description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits,



and be part of a greater movement - apply today

Your Role in Supporting Our Members:

- Perform member transactions consistent with established standards so that a high level of quality service delivery is achieved
- Identify and assess member/prospect needs to provide appropriate products, services and referrals
- Provide ongoing technical support to the service team (new and tenured) so that member experience standards are achieved
- Apply branch service standards and support adherence to policies and procedures
- Apply and support adherence to controls to meet compliance and security requirements and mitigate risk

As a Senior Financial Services Representative,youwill leverage your communication skills as you effectively manage complex situations, problem solve and provide personalized advice. Member's complex inquiries will be satisfiedin a timely manner and within established service standards. Financial Services Representativeswill grow through your

📌 Senior Financial Services Representative (North Vancouver)
🏢 Vancouver City Savings Credit Union
📍 North Vancouver