The Pleasant Plumber & Abundant Air | Winnipeg, Manitoba

Job Type: Full-Time, Permanent
Schedule: Monday to Friday
Location: Winnipeg, MB (In-Office)
Compensation: Competitive salary based on experience

About Us

The Pleasant Plumber is a growing residential plumbing company committed to delivering exceptional customer service while continuously improving how we operate.

We are looking for a highly organized, proactive, and technology-driven Administrative & HR Coordinator to oversee our daily office administration, support our human resources functions, and help drive the successful implementation and adoption of artificial intelligence (AI) throughout our organization.

This is an important position for someone who enjoys taking ownership, creating efficient systems, holding people accountable, and ensuring that things get done correctly.

Key ResponsibilitiesOffice Administration & Operations

- Oversee and coordinate daily administrative functions to ensure the office operates efficiently.
- Develop, document, and maintain company policies, procedures, and administrative systems.
- Organize company records, employee documentation, contracts, and important business information.
- Coordinate internal communications, meetings, schedules, and administrative projects.
- Identify inefficiencies and implement improvements to reduce unnecessary administrative work.
- Ensure administrative deadlines, follow-ups, and assigned tasks are completed.
- Support company leadership with reporting, organization, and special projects.

Human Resources

- Coordinate employee recruitment, interviews, onboarding, and offboarding.
- Maintain accurate employee records, employment agreements, and HR documentation.
- Assist with performance reviews, employee evaluations, and disciplinary documentation.
- Monitor employee attendance, vacation requests, and HR-related administrative processes.
- Help ensure company policies and employment practices align with Manitoba employment standards.
- Coordinate employee training, development, and internal communication.
- Serve as a point of contact for routine employee HR questions and concerns.
- Support leadership in maintaining a professional,



accountable, and positive workplace culture.

AI Implementation & Technology Optimization

A major responsibility of this position will be ensuring artificial intelligence is successfully implemented, adopted, and properly utilized throughout the company.

- Work with leadership to identify opportunities where AI can improve efficiency, productivity, customer service, and profitability.
- Coordinate the implementation of approved AI tools, automation platforms, and software.
- Ensure employees are properly trained on AI systems and understand how to use them effectively.
- Monitor AI adoption across departments and ensure employees consistently follow established processes.
- Regularly review AI-generated outputs, automated workflows, and system performance to ensure accuracy and effectiveness.
- Identify opportunities to automate repetitive administrative tasks and reduce manual workloads.
- Coordinate with external software providers and implementation specialists.
- Develop clear standard operating procedures (SOPs) for AI tools and automated workflows.
- Track and report on AI implementation progress, employee adoption, and measurable operational improvements.
- Ensure AI tools are used responsibly, with appropriate safeguards for employee and customer information.

You do not need to be a programmer or AI developer. However, you must be comfortable learning new technologies, understanding how they work, and ensuring they are successfully integrated into everyday business operations.

Qualifications

- Minimum 2 years of experience in office administration, HR coordination, operations support, or a similar role preferred.
- Strong organizational skills and exceptional attention to detail.
- Experience with employee onboarding, HR documentation, and administrative processes.




- Strong computer skills and confidence learning new software.
- Familiarity with AI tools such as ChatGPT and business automation platforms is a strong asset.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work independently.
- Strong problem-solving skills and a continuous-improvement mindset.
- Experience creating SOPs, managing projects, and implementing new systems is an asset.
- Experience in plumbing, HVAC, construction, or another home service business is an asset but not required.

Who We’re Looking For

We are looking for someone who:

- Takes ownership: You don’t need constant supervision or reminders to get things done.
- Is exceptionally organized: You naturally create structure, systems, and accountability.
- Embraces technology: You are excited about AI and finding smarter ways to operate.
- Follows through: You don’t just start projects; you make sure they are completed and working properly.
- Is proactive: You identify problems and bring solutions before being asked.
- Can hold others accountable: You are comfortable following up with employees and ensuring company processes are followed.
- Values confidentiality: You handle sensitive employee and business information professionally.

What We Offer

- Competitive compensation based on experience.
- Full-time, stable employment with an established Winnipeg company.
- Opportunities for skilled growth and increased responsibility.
- The opportunity to play a meaningful role in modernizing how our company operates.
- A collaborative environment where initiative, innovation, and results are valued.

How to Apply

Please submit your resume through Indeed, along with a brief explanation of your experience in office administration, human resources, and implementing or using technology to improve business operations.

We are particularly interested in candidates who can demonstrate how they have improved processes, introduced new systems, or made an organization more efficient.

Pay: $19.77-$22.09 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Administrative Assistant, Human Resources (Winnipeg)
🏢 The Pleasant Plumber
📍 Winnipeg