At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
Reporting to the Head of Marketing, the Senior Creative Director is responsible for overseeing and leading the creative services of Kabam’s marketing department across various locations. They help drive the creative vision and strategy and ensure alignment with the overall marketing strategy. They translate team direction into day-to-day execution and ensure both people and projects are set-up for success and delivered with high quality. The role spans three interconnected areas of responsibility: creative craft and hands-on production, people mentorship and team development, and AI-enabled workflow innovation.
This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.
In this role, you can expect to:
Key Accountabilities
Leadership & Team Management:
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Act as a senior creative mentor to artists, designers, and motion creatives — providing structured, ongoing feedback on work-in-progress and guiding individual growth across craft and process.
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Lead regular creative reviews and establish clear quality benchmarks that the team can consistently work toward.
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Foster a culture of creative ownership and continuous improvement — helping team members develop confidence in their decisions and execution.
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Support the Head of Creative Services in team planning, performance development conversations, and identifying skill gaps or growth opportunities within the team.
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Serve as the team's day-to-day point of contact for creative direction, priorities, and production decisions.
Long-Term Vision & Strategy:
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Develop a roadmap for transforming the current "Marketing Art" and "Project Management" group into a comprehensive Creative Services unit.
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Proactively identify challenges and opportunities in the creative services landscape.
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Align creative services initiatives with overall business goals.
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Contribute to the development of key company objectives and strategies.
Stakeholder Engagement:
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Act as a liaison between the Creative Services team and senior stakeholders, including but not limited to C-suite, Executive Producers, Game Directors etc.
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Regularly communicate team challenges, schedules, roadblocks, and achievements to stakeholders to achieve operational alignment.
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Solicit constructive feedback from stakeholders to continuously improve creative services and outputs.
Project Management & Operations:
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Maintain a transparent and current understanding of all active creative projects — tracking status, flagging risks, and keeping marketing leadership informed on progress and blockers in close alignment with Lead of Creative Operations
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Support the coordination of assignments across artists, editors, motion designers, and external collaborators, ensuring briefs are clear and timelines are realistic.
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Contribute to the team's project management frameworks and proactively seek to increase project management efficiency with AI utilization.
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Assist in the oversight of external resources — including freelancers, contractors, and agencies — helping ensure output quality meets internal standards.
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Uphold brand and creative quality standards across deliverables, supporting IP approval workflows with external partners where applicable.
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Hold final accountability for the delivery of all Creative Services output - on time, on budget, and at the required creative standard, while delegating day-to-day project management, scheduling, and resource allocation to the Lead of Creative Operations.
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Meet with the Lead of Creative Operations on a regular governance cadence to review team-wide allocation, project health, and risks.
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Act as the escalation and decision point for issues that cannot be resolved at the project level, arbitrating conflicting priorities across internal clients and making trade-off calls on scope, timeline, budget, or resourcing.
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Own final approval authority on creative quality, brand consisten
📌 Senior Creative Director (Canada)
🏢 Kabam
📍 Canada