Enhance the customer experience as a Customer Success Expert at Ribbon, facilitating smooth post-sale engagement. Your role will focus on strategic customer onboarding and support.
In this hands-on position, you will take charge of helping HR and Talent teams effectively implement and use Ribbon’s AI-driven solutions. Your contributions will be vital in driving successful customer adoption through tailored training sessions and regular follow-ups. By focusing on measurable outcomes, you’ll empower clients to achieve their hiring objectives efficiently.
Key Responsibilities:
• Lead the customer onboarding process effectively
• Develop and implement tailored training for product usage
• Regularly assess
📌 Customer Success Expert at Ribbon (Toronto)
🏢 Ribbon AI
📍 Toronto
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