Become the Housekeeping Operations Lead at Sun Peaks Resort and elevate hospitality through effective team management. Enjoy a balance of leadership and outdoor activities. This position at Sun Peaks Resort calls for individuals with at least 2-3 years in senior housekeeping roles. You’ll play a critical role in guiding a team to deliver exceptional guest experiences while maintaining high cleaning standards and operational efficiency. Your leadership will directly impact guest satisfaction and team performance.

Key Responsibilities
• Coordinate all housekeeping operations for guest satisfaction
• Analyze service trends to improve processes
• Develop training programs for recent and existing staff
• Monitor employee performance and provide feedback
• Engage in team scheduling and budget management

Requirements:
• 2-3 years’ experience in a similar role
• Strong organizational and communication skills
• Ability to mentor and motivate staff
• Familiarity with hotel systems is a plus
• Composure under pressure in a fast-paced environment Drive excellence in guest relations while working in a collaborative team at Sun Peaks Resort.

📌 Housekeeping Operations Lead at Sun Peaks Resort
🏢 Sun Peaks Grand Hotelnference Centre
📍 Sun Peaks