Overview The Assistant Store Manager supports the Store Manager in the daily operations of Quickie Convenience Store, helping ensure efficient store performance, excellent customer service, and a positive shopping experience. This role involves supervising team members, monitoring sales, maintaining product availability and merchandising standards, and ensuring store policies and procedures are followed.

Duties and Responsibilities

- Assist the Store Manager in coordinating daily store operations, assigning tasks, and ensuring the team meets customer service and sales goals.
- Supervise, coach, and support store associates, including assisting with recruitment, onboarding, training, and staff development.
- Provide friendly and professional customer service, respond to customer inquiries, and resolve complaints effectively.
- Oversee cashier operations, point-of-sale (POS) transactions, cash handling, and daily cash reconciliation procedures.
- Assist with employee scheduling, timekeeping, payroll preparation, and maintaining accurate administrative records.
- Ensure shelves are stocked, products are properly displayed, and pricing, promotional signs, and merchandising standards are maintained.
- Monitor inventory levels, check product availability and expiry dates, and assist with ordering merchandise and receiving deliveries.
- Support sales targets, promotional campaigns, and store performance monitoring.
- Help maintain store cleanliness, organization, and compliance with company policies and health and safety procedures.




- Assist with bookkeeping, sales reports, inventory records, and other administrative tasks.
- Communicate professionally with customers, employees, suppliers, and management, including handling telephone inquiries.
- Prioritize tasks, resolve operational issues, and maintain efficient store operations in a fast-paced retail environment.

Requirements and Qualifications
- Experience in retail sales, customer service, or convenience store operations; previous supervisory or assistant management experience is an asset.
- Solid leadership, teamwork, and staff supervision skills.
- Knowledge of POS systems, cash handling, inventory control, merchandising, and retail sales procedures.
- Basic administrative and bookkeeping skills, with the ability to assist with scheduling, payroll records, and sales reporting.
- Strong communication, customer service, problem-solving, and organizational skills.
- Good attention to detail and basic math skills for handling transactions, pricing, and inventory.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Professional telephone etiquette and the ability to train and support team members.
- Flexibility to work shifts, including evenings and weekends, as required.
- Bilingual or multilingual communication skills are an asset.

Pay: From $25.60 per hour Expected hours: 45.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- Flexible schedule

Work Location: In person

📌 Assistant Store Manager (Ottawa)
🏢 Quickie Convenience Stores
📍 Ottawa