Location:
Toronto Eaton Centre Project Dates: November 27 to December 27 Employment Type: Temporary / Seasonal $23–$28 an hour

About the Role
We are hiring energetic, reliable, and customer-focused team members for a one-month holiday pop-up event at Toronto Eaton Centre. Successful candidates must be comfortable working in a fast-paced retail environment, communicating proactively with customers, and remaining on their feet for extended periods. This is a month-long project, so consistent availability and dependable attendance are essential. General Requirements
• Must be at least 18 years old and legally eligible to work in Canada
• Fluent in English with conversational Mandarin
• At least one year of experience in retail, customer service, or a shopping mall environment
• Able to work shifts between 9:00 a.m. and 9:00 p.m., including extended shifts with scheduled breaks
• Able to stand and remain active for extended periods
• Available consistently throughout the project from November 27 to December 27
• Punctual, dependable, and committed to confirmed shifts
• Friendly, outgoing, and comfortable proactively approaching and assisting customers
• Able to check purchase receipts accurately, record gift redemptions, and assist with inventory control
• Willing to follow uniform, grooming, and on-site mobile phone policies
• Must attend a mandatory pre-event Zoom training session Preferred Qualifications
• Interest in events, retail activations, or customer engagement
• Experience working at a downtown beverage shop, pop-up, promotional event,



or brand activation
• Beverage preparation, café, or food-service experience
• Experience handling customer complaints, line management, and redemption disputes
• Comfortable purchasing, restocking, and carrying event or beverage supplies
• Able to maintain a clean, organized, and well-stocked work area Position-Specific Responsibilities Brand Ambassador
• Outgoing, approachable, and enthusiastic
• Proactively introduce the event and explain promotional rules
• Encourage customer participation and guide customers into the participating retail locations
• Assist with line management and general customer inquiries
• Maintain a professional and welcoming presence throughout the shift What We Are Looking ForThe strongest candidates will demonstrate:
• Full project availability and dependable attendance
• Relevant retail or customer-service experience
• Solid English communication skills
• The stamina to work extended shifts in a busy retail environment
• Accuracy, responsibility, and attention to detail
• A proactive, engaging, and customer-friendly personality

How to Apply
Please submit your résumé along with the following information:
• Are you available from November 27 to December 27?
• Are you available on Fridays, Saturdays, Sundays, and Boxing Day?
• Are you comfortable working extended shifts between 9:00 a.m. and 9:00 p.m.?
• Please briefly describe your retail, customer-service, beverage, or event experience.
• What languages do you speak, and at what level?

📌 Brand Ambassador (Toronto)
🏢 Eventpro
📍 Toronto