Line Of Business Business Management, Strategy & Support 47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

CUSTOMER Manage activities and all administrative functions for an assigned department, including making sure schedules and deadlines are met Assist management with maintenance of department assets May recommend changes to policies and procedures to ensure more efficient processing of work and conformance with Company policies and regulatory requirements Provide assistance / training to junior staff as required Assist in monitoring the performance of operational units and suggest process improvement initiatives Prioritize and manage own workload to meet SLA requirements for service and productivity Understand and apply operating policies and procedures Escalate non-standard or high-risk activities as necessary Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations Complete investigations – report / elevate risk issues or process gaps identified Ensure necessary due diligence to support the accuracy of all activities Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Participate in personal performance management and development activities,



including cross training within own team Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand ambassador for your business area/function and the bank, both internally and/or externally Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk Gathers and analyzes data to identify and solve problems, escalated as appropriate Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards Generally interacts with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners) Requires full proficiency in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported High school diploma ~TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,



and experience remarkably human and refreshingly straightforward for over 27 million households and businesses in Canada, the United States and around the world. Together, we are reimagining what banking can be for our clients, colleagues and communities.

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Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

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Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec Only)

📌 Bus Operations Support Lead (Calgary)
🏢 TD
📍 Calgary