Lead claims fraud management at Desjardins by directing SIU operations, investigations, and risk mitigation. Use data and analytics to strengthen fraud response.

As Manager, Claims Fraud Management and Special Investigations Unit, you will report to the Director and lead end-to-end SIU operations. You will guide prevention, detection, investigation, and resolution while supporting compliance, operational excellence, and strategic objectives. Your recommendations will shape SIU priorities and resource allocation.

Key Responsibilities: Lead end-to-end SIU and fraud management strategies

Use analytics and performance metrics to drive improvement

Maintain fraud policies, controls, and governance frameworks

Monitor emerging fraud trends and organized fraud activity





Build relationships with regulators, law enforcement, and partners

Requirements: Bachelor's degree in a related field

Minimum nine years relevant experience, including six years managing

Experience in fraud management or special investigations

Advanced knowledge of fraud governance and compliance requirements

Solid written and oral French and English communication

Direct Desjardins claims fraud strategy through SIU leadership, analytics, governance, investigations, and risk mitigation expertise.

📌 Claims Fraud Management Manager (Aurora)
🏢 Desjardins
📍 Aurora