Description

JOB SUMMARY:

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, this position supervises more than ten (10) designated staff and oversees the coordination of clerical workflow within Ambulatory Care such as scheduling and coordinating orientation and staffing to ensure adequate coverage for all ambulatory care clinics, supervising work activities and establishing work priorities, and conducting performance evaluations in conjunction with the Manager and/or Administrative Manager/Coordinator. Assists with meeting clerical support service needs by responding to workflow or procedures enquiries, reviewing and revising policies and procedures, setting up protocols for methods of operation, and coordinating the implementation of and training in recent work methods and/or systems. Maintains departmental levels of clinic supplies and performs accounts payable functions.

QUALIFICATIONS:

Education &

Experience

Grade 12 plus four years' recent, related experience including one year in a supervisory capacity or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

Ability to keyboard at 45 w.p.m.

Knowledge of medical terminology.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to supervise.

Ability to organize work.

Ability to operate related equipment.





The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

📌 Clerical Supervisor, Ambulatory Care (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver