To apply for this position, please read the full ad, answer the questions at the bottom and complete the skill assessment that Indeed sends you once you apply.

Ready for Your Next Career Move? Join a Role Where You Truly Make a Difference!

Are you the kind of person who can stay calm in challenging situations? Do you have a natural ability to de-escalate tense situations and turn frustrated clients into satisfied ones? If you're driven, detail-oriented, and passionate about helping people — we want to meet you!

We’re hiring a Condo Fee Coordinator (with a focus on De-Escalations & Client Support) to join our growing, fast-paced company. You’ll work closely with our finance and client care teams, helping condo owners stay on top of their payments and clearing up issues with empathy, efficiency, and professionalism.

What You’ll Do:

This role is the perfect mix of finance, problem-solving, and customer support. If you love variety and thrive in an setting where no two days are the same, this is for you.

Your day-to-day may include:

- Helping clients understand and pay their condo fees on time
- Answering incoming calls and emails — often with strong de-escalation skills when clients are upset or confused
- Following up with clients in arrears and offering clear solutions, including payment plans
- Sending monthly account statements and tracking outstanding payments
- Accurately processing daily payments and maintaining financial records
- Logging cheques and e-transfers
- Assisting new clients in settling past-due balances
- Pitching in with administrative and accounting tasks as needed





This is a hands-on role where you’ll play a key part in keeping things running smoothly while providing excellent client care.

What You Bring:

- Experience using QuickBooks, Excel (with formulas), or similar accounting software
- Strong phone communication skills in fluent English
- Patience, empathy, and confidence in handling challenging conversations
- A polished, professional demeanor and a solutions-focused attitude
- Excellent written communication and attention to detail
- Ability to multitask and meet deadlines in a fast-moving environment

Why You’ll Love Working With Us:

- Supportive & friendly work workplace — You’ll be recognized for your contributions
- Real growth potential — Learn the ins and outs of finance and business operations
- Competitive compensation — We value what you bring to the table
- Exciting time to join — We’re growing and evolving, and there’s room for you to grow too
- Office location details will be shared at the interview stage

How to Apply: To be considered for this role, please:

- Read this posting in full
- Answer the 3 short questions below (in your cover letter or resume)

Questions (2–3 sentences each):

- Tell us about a time you had to de-escalate a situation at work?
- Are you looking for full-time work or part time work?
- What is your favourite memory in the last 12 months?

If you’re ready to bring your strong communication skills and positive energy to a role where your work truly matters, apply now — we’re excited to meet you! Pay: $45,000.00-$50,000.00 per year

Benefits

- Company events
- Paid time off

Work Location: In person

📌 Condo Fee Coordinator & De-Escalations (Calgary)
🏢 Karen King u0026 Associates
📍 Calgary