5 YEARS OF DENTAL OFFICE FRONT DESK EXPERIENCE

Job Summary The Dental Administrator supports the daily operations of a dental practice, helping patients have a welcoming and organized experience from check-in through follow-up. This role combines front desk service with administrative coordination, including appointment scheduling, records management, and communication with patients and clinical staff. Candidates with dental office experience are especially encouraged to apply.

Responsibilities

- Welcome patients, manage check-in and check-out, and provide courteous front desk support.
- Schedule, confirm, and update appointments while coordinating changes with patients and the dental team.
- Answer and route calls using multi-line phone systems, and respond to routine patient inquiries.
- Maintain accurate patient records using Cleardent patient management software
- Verify and update patient information, organize documentation, and support records requests in accordance with office procedures.
- Assist with administrative tasks such as data entry, correspondence, and maintaining an orderly reception area.




- Communicate clearly with patients and staff, using dental terminology appropriately when documenting or relaying information.
- Help keep daily office workflows organized and ensure patient information is handled discreetly.

Requirements

- Should be well versed with Cleardent & Office 365
- have hands on experience with Recalls, scheduling and optimization of chair time for dentists and hygienist
- Robust organization, attention to detail, and clear written and verbal communication skills.
- Professional, patient-focused manner and the ability to manage multiple tasks in a busy office.
- Ability to handle confidential patient information responsibly.

SALARY WILL COMMENSURATE WITH EXPERIENCE. Pay: $25.00-$30.00 per hour

Ability to commute/relocate

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Experience:
- using ODA codes: 3 years (required)
- dental front desk office: 5 years (required)

Work Location: In person

📌 Dental Administrator (Waterloo)
🏢 Bindu Philip Dentistry Professional
📍 Waterloo