About Everwell

Everwell Dental Hygiene Clinic is an independent dental hygiene clinic focused on providing comprehensive, patient-centred care in a calm, quiet, and welcoming environment.

We take pride in creating a comfortable experience for our patients and maintaining a clinic environment that feels professional, organized, clean and personal.

We are looking for a dependable, organized, and personable part-time Dental Administrator to support the daily operations of our growing clinic. This role is ideal for someone who enjoys working with people, is comfortable with administrative responsibilities, and is willing to take initiative and assist with a variety of tasks throughout the day.

Hours and Opportunity for Growth

This position will initially be one to two days per week, with the potential for additional hours as the clinic grows. Everwell is continuing to develop, with plans to expand the team over time. A candidate who is interested in growing alongside the clinic and potentially taking on additional hours and responsibilities in the future would be a great fit, although this is not a requirement for the position.

Responsibilities

Reception and Patient Communication

- Schedule and coordinate appointments, including confirmations, cancellations, and rescheduling.
- Respond to patient phone calls, emails, and text messages in a professional and timely manner.
- Welcome patients and help maintain a warm, calm, and organized reception area.
- Manage patient records and administrative documentation accurately.

Insurance and Accounts Receivable

- Submit and track dental insurance claims and review payment breakdowns.




- Reconcile insurance payments and identify outstanding patient balances.
- Follow up with patients regarding unpaid invoices and outstanding accounts in a professional, respectful manner.
- Assist with payment processing, account updates, and general billing administration.

Social Media and Clinic Support

- Assist with preparing and publishing approximately one social media post per week on Facebook and Instagram, with guidance and content direction provided.
- Help monitor and organize clinic supplies and assist with inventory and ordering.
- Assist with instrument processing and sterilization when needed, following appropriate training and established infection prevention and control protocols.
- Help maintain a clean, tidy, and welcoming clinic environment.
- Complete administrative tasks and assist with other clinic duties during quieter periods.

Qualifications and Skills

- Previous administrative, reception, or customer service experience is an asset.
- Dental or healthcare administrative experience is an asset, but willingness to learn is equally important.
- Strong organizational skills and attention to detail.
- Comfortable using computers, email, scheduling systems, and learning new software.




- Professional communication skills, including the ability to discuss outstanding balances respectfully.
- Understanding of, and commitment to, patient confidentiality and privacy requirements under Nova Scotia's Personal Health Information Act (PHIA).
- Comfortable using social media platforms, particularly Facebook and Instagram.
- Self-motivated, dependable, and able to work independently while recognizing when guidance is needed.
- Willingness to learn additional duties and contribute to the overall operation of a small clinic.

The Ideal Candidate We are looking for someone who is approachable, reliable, and proactive. The right person will enjoy creating a positive patient experience, take pride in keeping things organized, and be comfortable moving between administrative duties and additional clinic support as needed.

Everwell is a calm, quiet, and welcoming environment, and maintaining that atmosphere is an important part of the patient experience. We are looking for someone who naturally brings a positive, warm, and skilled presence to the clinic and understands the importance of helping patients feel comfortable and at ease from the moment they arrive.

Because this is a small, independent clinic, flexibility, initiative, and a willingness to learn are essential. We value someone who can recognize what needs to be done during quieter periods, work independently, and help keep the day running smoothly while contributing to the peaceful environment that makes Everwell unique.

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Dental Receptionist (New Minas)
🏢 Everwell Dental Hygiene Clinic
📍 New Minas