front desk agent (Prince Rupert)

front desk agent (Prince Rupert)

27 Oct
|
Crest Hotel This link will open in a new window
|
Prince Rupert

27 Oct

Crest Hotel This link will open in a new window

Prince Rupert

Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service

Benefits

Financial advantages

- As per collective agreement

📌 front desk agent (Prince Rupert)
🏢 Crest Hotel This link will open in a new window
📍 Prince Rupert

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