Lead Collective Arts’ Hamilton hospitality operations with financial leadership, guest experience expertise, and oversight of Toronto’s General Manager. Work primarily onsite in Hamilton.

As General Manager, Owned Channels, you own Hamilton’s financial and operational performance across taproom, retail, events, and guest experience. You directly manage Toronto’s General Manager while aligning standards, priorities, reporting, and accountability across both locations. You also oversee direct-to-home fulfillment.

Key Responsibilities

Own Hamilton revenue, profitability, labour, margins, and operating expenses

Lead daily taproom, retail, events, and guest experience operations

Coach managers and supervisors through goals and performance reviews





Hold Toronto’s General Manager accountable for location results

Oversee accurate, timely direct-to-home order fulfillment

Requirements

Progressive hospitality management experience owning location performance

Experience managing managers across locations or business functions

Ability to build forecasts, manage budgets, and interpret performance data

Experience with events, retail, inventory, and POS systems

Valid Smart Serve certification and evening availability

Bring hospitality leadership, financial judgment, and operational discipline to Collective Arts’ Hamilton and Toronto locations.

📌 General Manager Hospitality Operations (Winnipeg)
🏢 Collective Arts Brewing
📍 Winnipeg