Dental Receptionist / Administrative Assistant

Sudbury Dental Group is looking for a friendly, organized, and tech-savvy Dental Receptionist / Administrative Assistant to join our busy, fast-paced practice.

If you enjoy working with people, thrive in a team environment, and are comfortable juggling multiple priorities while providing exceptional patient service, we'd love to hear from you. Previous dental experience and knowledge of Dentrix dental software is considered a strong asset.

Key Responsibilities

- Greet patients in a friendly and professional manner.
- Answer incoming phone calls and respond to patient inquiries.
- Schedule, confirm, and coordinate dental appointments using Dentrix.
- Process insurance claims, pre-authorizations, and treatment estimates.
- Collect and process patient payments, including debit, credit card, and cash payments
- Manage accounts receivable and assist with account inquiries.
- Send referrals and communicate with specialists and other dental offices.
- Maintain accurate patient records and ensure confidentiality.
- Support the clinical team and contribute to the smooth daily operation of a busy dental practice.

Qualifications
- Previous dental reception or dental administrative experience is preferred.
- Experience using Dentrix is preferred.




- Excellent computer and organizational skills.
- Strong communication and customer service skills.
- Professional telephone etiquette.
- Ability to multitask and remain organized in a busy environment.
- Ability to work independently while contributing to a team-oriented team.
- Positive attitude, reliability, and attention to detail.
- Ability to work well under pressure and adapt to changing priorities.
- Fluency in both French and English, including speaking, reading, and writing, is an asset.

What We Offer
- Full-time, permanent position
- Extended health benefits
- Opportunity to work in a modern, busy, patient-focused dental practice

If you are motivated, dependable, and enjoy providing exceptional service in a fast-paced dental office, we encourage you to apply. We look forward to welcoming the right person to our team at Sudbury Dental Group. Pay: $19.53-$32.43 per hour

Benefits

- Extended health care
- RRSP match

Education:
- Secondary School (required)

Experience:
- Dental receptionist: 1 year (required)

Language:
- English (required)
- French (preferred)

Location:
- Greater Sudbury, ON P3C 5B4 (required)

Work Location: In person

📌 Office Administrator (Greater Sudbury)
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