About the Position

Whitby Landscaping & Gardening Services Inc. is looking for a dependable, organized and professional Office Administrator & Operations Coordinator to join our team.

This role supports the daily operations of an established landscaping business, including customer service, scheduling, invoicing, bookkeeping support and coordination with field crews. The successful candidate will work directly with management to keep projects organized, customers informed and daily operations running smoothly.

We are looking for someone who takes initiative, pays attention to detail and enjoys working in a busy, hands-on business environment.

Key Responsibilities

- Answer incoming phone calls, respond to emails and assist customers with inquiries.
- Schedule estimates, site visits and landscaping projects.
- Coordinate daily crew schedules and communicate job details to field staff.
- Prepare quotes, invoices and customer follow-up communications.
- Maintain organized customer records, job files and office documentation.
- Assist with QuickBooks bookkeeping, transaction entry and basic accounting tasks.
- Track job progress and help resolve scheduling or operational issues.
- Communicate with customers, employees and management to ensure projects run smoothly.
- Occasionally visit job sites for measurements, project updates or customer meetings.
- Identify opportunities to improve office procedures and operational efficiency.

Qualifications
- Previous experience in office administration, scheduling or operations coordination.
- QuickBooks experience is required.




- Strong organizational skills and attention to detail.
- Excellent telephone, email and customer service skills.
- Ability to manage multiple priorities and work independently.
- Comfortable communicating with field crews and coordinating daily schedules.
- Valid Ontario driver's licence is required.
- Experience in landscaping, construction or another service-based business is an asset.

Compensation & Benefits
- $22–$32 per hour, depending on experience and qualifications.
- Full time employment.
- Casual dress.
- Flexible scheduling, where operationally possible.
- On-site parking.
- Commuter benefits.

Work Environment This is a hands-on position in a seasonal landscaping business. Workloads are generally busiest during the spring, summer and fall, and additional hours may be required during peak periods.

The successful candidate should be comfortable working in a fast-paced environment, communicating with field staff and helping manage changing schedules and customer needs.

We are looking for someone interested in building a long-term working relationship with our company and taking on increasing responsibility as they gain experience.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience, including your QuickBooks knowledge and any experience with scheduling, customer service or office coordination.

We look forward to hearing from qualified candidates.

Pay: $22.00-$32.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking

Work Location: In person

📌 Office Administrator & Operations Coordinator (Whitby)
🏢 Whitby Landscaping u0026 Gardening
📍 Whitby